Refund Policy

Last updated: June 26, 2026

Overview

Thank you for your one-time purchase to access the full range of articles, guides and other resources from New2UK. Because our content is delivered digitally and accessible immediately upon purchase, we have a limited refund policy as outlined below. By completing your purchase, you acknowledge and agree to these terms.

One-Time Purchases

If you purchase access to a specific piece of content (course, guide, etc.), refunds are available within 7 days of purchase, provided you have not downloaded or substantially accessed the content. After that window, all sales are final.

Exceptions

We will issue a full refund regardless of the above if:

• You were charged in error or experienced a billing duplicate

• A technical issue on our end prevented you from accessing the content and we were unable to resolve it within a reasonable time

How to Request a Refund

Email us at renegademarketingsubstack@proton.me with:

• Your name and email address used at checkout

• Your order confirmation number

• A brief description of the reason for your request

We aim to respond within 2 business days.

Chargebacks

We ask that you contact us before initiating a chargeback with your bank. Unresolved chargebacks may result in suspension of your account.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date.